Help Center




How do I register/ Sign-up?

Who can benefit from

Who can directly buy from

Who can register with

Why do I need to register?

Can I register with my personal information?

Do I need to sign-up to view the product prices?

Do you provide fabrication and installation services?

Who are our registered sellers?

Who are our Registered Fabricators?

How will this help landlords/ homeowners?

How will help homeowners or Architects & Designers?

How to search for a product?

How to request a quote on a product?

Can I request a quote without signing up?

Are you VAT registered?

Where are you located?

Where do we serve?

Who can register as a seller with

How to sell my products on

What type of products can I sell?

Why are there only nine types of products allowed to be displayed for sale?

How much does charge?

Should I pay for displaying my products with

Do you have any subscription plans for registered users?

How does the seller flow work with

How to upload stones on the seller dashboard?

How can the bulk upload format help the sellers?

Are our product prices displayed to end customers?

What is a unique Id that I use for uploading products?

What should I fill in the product tag column while uploading products?

Where to edit the products which I have uploaded?

Does your technical team support sellers in uploading products?

Is it mandatory for sellers to upload products only in this format?

Do sellers get to update their products frequently?

Is there any maximum length set for product description?

How does the payment system work for suppliers?

What is an on-request page?

How many days it takes to approve and display my product after product upload?

Who can register as a buyer with

How to buy products on

Why do I register?

How long will it take for my order to be shipped?

Do you provide product samples?

Do you have any subscription plans for buyers?

Can I hold a product?

How to make payment?

Are there any charges applied on Credit cards?

What is meant by remnants?

Who can sell Remnants?

Do you charge any referral fee for selling Remnants?

How to list your remnant product?

Do the remnant product types have unique Id?

Can the remnants be described and uploaded like other products?

Can I cancel my order after payment?

Can I return the product after it's delivered?

How many days will it take to receive my refund?

Do you share our details ?